Your traffic is bouncing. Leads don’t convert. Sales people are complaining. It’s not getting better. Just more complicated.
Your sales people don’t follow up on leads or close the loop. They create their own campaigns, collateral and sales decks. No brand guidelines. Their deals go dark. Revenue is leaking every day.
Complex sales need simple stories and simple measurement frameworks. PipeAlign is focused on eliminating the disconnects and challenges that lie between marketing and sales, value and messaging, technology and ROI. It’s not about spending more money. It’s about getting a better return on the money you’re already spending.
PipeAlign helped Avaya build a billion dollar sales pipeline in twenty months from a standing start. Maybe we can help you. Our services at a glance...
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The PipeAlign Model
The PipeAlign team provides turnkey B2B services in the areas of story development, inbound marketing, account-based marketing, sales enablement, and the data science and technology to scale, measure, and improve what you are doing. We also share knowledge and advise to help you do everything on your own.
About the Name PipeAlign
The name PipeAlign is a combination of two common phrases:
• Sales pipeline
• Go-to-market alignment
Leads must yield meaningful pipeline and revenue, not just a high volume of low-cost leads that don’t close. Fundamental to that kind of success is alignment with customer buying behavior and alignment between sales, marketing and product management (and to a lesser extent, alignment between marketing, customer support, IT, Finance and HR).
Show more...About the Tag Line: Care. Learn. Share.
Care.
There are two approaches to sales and marketing in the world today. One approach seeks to manipulate customers. It’s the “sucker born every minute” philosophy. The other puts the interest of the customer first. The former makes most people in sales and marketing feel bad about what they are doing. The second leads to long-term sustainable success. For your employees, it’s the difference between wanting to work and having to work.
This approach means you need to walk away from deals where you can’t create value. It means referring prospects to others who specialize in solving the particular problem that prospect has.
It also means understanding the characteristics of your ideal customer so that you put as much focus there as possible and minimize pursuit of segments you can’t really help. The discipline of focus is one of the cornerstones of business success. A great example was Steve Jobs. When he returned to Apple, which was on the verge of bankruptcy, he forced the company to focus on just four products. The result is one of the great business success stories of all time.
This business philosophy isn’t fluff. If customers don’t love your products or services, the cost of constantly having to find new ones erodes both your revenue growth and profits and the invaluable morale or your team. Rapid growth depends on word of mouth advertising and former customers buying more. It’s not complicated. So first, we all need to care about the other party and put their interest above our own. It’s a matter of deeply empathizing with customers, prospects, and employees. More than that, it’s aspiring to make the world a better place.
Learn.
To care deeply about your customers, prospects, and your employees, you need to learn about them. To do so, you need to integrate learning into your go-to-market operations and practice it each day. Listen. Observe. Survey. But do so with the right intent. Even if yours is a small organization, you can go on sales calls, interview customers, and talk to them at your marketing events. And all of us can learn to stay in the moment and actively listen to others. It’s hard. It takes practice. But it’s entirely possible.
Share.
Finally, you need to share carefully in order to bring perspective to your customers that helps them see with new eyes their business. In this way, you begin the journey of value exploration and value creation. The articulation of your value is at the heart of great sales and marketing. It’s finding something about your product or service that only you provide and that matters to your ideal customer. But even that isn’t enough. You must tell your story of differentiation in a way that is compelling and authentic.
This idea of caring, learning and sharing is a continuous one with each potential customer. It often starts small as both sides get to know each other. But in the complex sale the sharing/learning exchange grows as your prospects move ever closer to a decision.
To create the best story, you need to know the steps in the journey - whether you use PipeAlign or not. Get in touch with us and we’ll freely share what you can do to create a memorable story that helps you win. And if you’d like help in some other area, just let us know.
PipeAlign helped Avaya build a billion-dollar pipeline in 20 months. Perhaps we can help you, too. Reach out today.
*We won’t sell your email address or spam you, but we will care about you as a person.